Privacy Policy

1. Introduction

Build with Simon (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.buildwithsimon.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Business/company name and website
• Project requirements and specifications
• Communications through our contact form or email
• Payment and billing information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and provide customer support
• Process and complete transactions
• Send project updates and administrative information
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website (Google Analytics)
• Performance cookies: Allow us to improve website performance and user experience

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Service providers: Third-party vendors who assist us in operating our website and conducting our business (hosting providers, email services, analytics)
• Professional advisors: Lawyers, accountants, and other professional advisors
• Legal requirements: If required by law or to protect our rights
• Business transfers: In connection with any merger, sale of company assets, or acquisition

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need personal information, we securely delete or anonymize it.

8. Your Rights (GDPR/UK GDPR)

Under data protection laws, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your personal data
• Portability: Request transfer of your data to another organization
• Object: Object to processing of your personal data
• Withdraw consent: Where processing is based on consent

To exercise any of these rights, please contact us at hello@buildwithsimon.com.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children under 18.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

13. Supervisory Authority

If you are located in the UK and believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk